Today was a day at work. Everything seemed to be going just fine, until a customer complained about the price of his take out lunch special. Upon realizing the other girl misunderstood his order I was on my way to making it right with him.... When she exclaimed well HE SAID small salad bar... And slapped the now corrected sized box down in front of him. I shrugged her off and said something about the customer always being right.... If he wanted a side but said small BIG DEAL fix it an move on.... So I voided his card, and was about to charge him the correct amount when he grabbed up his card and said "never mind, cancel my order.... I don't want to deal with YOUR ATTITUDE" he said as he pointed in Leah's direction. Wowsa.
So I wrote on the cancelled ticket the reason the customer had stated. I asked the kitchen not to make the order as it had been cancelled. Then I was called a bitch. Yep. I was told that she hated working with me and I was a bitch.... This set Tim off. It was a huge deal for a moment.... Then she walked out to smoke restaurant full of tables to care for.
She came back in, still having a fit verge of tears, and threatened to leave " find a new server " she stated. The bitch in me wanted to say oh honey don't threaten me with a good time.... But the ray of sunshine Clorie knows better than to act that way or say something she might later regret.
I kept my mouth shut and later even recieved an apology which takes a big person, I will give her that. But dammit those are my customers she's running off!!! Bitch or not I love my customers and live off the tips they leave for me!!!!
Then this evening at sonic for half price shakes I come across a regular who has not been quite so regular lately....I mentioned I had not seen him lately "it's not you, I can tell you that." was all he said before he drove off...
Other than that I took my baby to the lake with a friend stayed until dark with plans to go back soon and make a sandcastle when we can see it.
I won't let nothing bring me down, I might be a bitch, but I'm also a mother and a sinner and a saint lol. It's my theme song!
So I wrote on the cancelled ticket the reason the customer had stated. I asked the kitchen not to make the order as it had been cancelled. Then I was called a bitch. Yep. I was told that she hated working with me and I was a bitch.... This set Tim off. It was a huge deal for a moment.... Then she walked out to smoke restaurant full of tables to care for.
She came back in, still having a fit verge of tears, and threatened to leave " find a new server " she stated. The bitch in me wanted to say oh honey don't threaten me with a good time.... But the ray of sunshine Clorie knows better than to act that way or say something she might later regret.
I kept my mouth shut and later even recieved an apology which takes a big person, I will give her that. But dammit those are my customers she's running off!!! Bitch or not I love my customers and live off the tips they leave for me!!!!
Then this evening at sonic for half price shakes I come across a regular who has not been quite so regular lately....I mentioned I had not seen him lately "it's not you, I can tell you that." was all he said before he drove off...
Other than that I took my baby to the lake with a friend stayed until dark with plans to go back soon and make a sandcastle when we can see it.
I won't let nothing bring me down, I might be a bitch, but I'm also a mother and a sinner and a saint lol. It's my theme song!
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